Ilene joined Team Gerlinger in November of 2018 bringing with her seven years of experience in direct patient care at a pain management clinic. During her time there she served in a variety of roles, doing everything from front desk receptionist, physician’s secretary, and insurance/eligibility specialist. Prior to her clinical experience, Ilene worked in direct customer service where she enjoyed helping others and giving the best individualized experience to each person encountered. She loves interacting with people, making them laugh, and is always willing to lend a helping hand. Her favorite things are music and fashion, and in her free time Ilene enjoys singing, caring for her plants, spending time with her family and going to concerts.
- Surgical Scheduling
- Scheduling pre-operative appointments to include medical clearance, specialty clearances and pre-operative teaching
- Managing clinic flow
- Triaging patient phone calls
- Provides support to our clinical staff